Comptroller weighs in on how Citi Bike should move forward

An excerpt

Citi Bike should explore incentives for people making reverse commutes that have the effect of rebalancing the system (for instance, riding to Penn Station during the morning rush or away from Penn Station during the evening rush). Paris' bike-share system offers riders 15 free minutes of ride time in exchange for returning a bike to certain stations in outage-prone areas.