Tuesday, September 16, 2014

Mid-month update: Bad behavior complaints continue to dominate

  • At mid-month, Bad Behavior issues dominate as they did in August. Most involve reports and/or pics of abandoned bikes
  • NotSpot complaints already equal the number for all of August, another indicator, along with our NotSpot Index, that rebalancing efforts are deteriorating again.  
  • Dock Lock complaints, which led the list in June and July, appears to be receding as a concern.
  • “Other  issues involve complaints about the app and that  the 30 minute limit on passes is too short, both at 4%

Our favorite rant
To the gentleman peddling HARD down the middle of 2nd ave traffic - you're on #citibike not a GD motorcycle. Pull it together.

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