Saturday, September 20, 2014

With seasonal crews gone, NotSpots increase by 25%

Third straight week in the zone of mediocrity. The reversal in Citi Bike’s rebalancing ability so coincides with Labor Day and the dismissal of seasonal employees -- just as rebalancing got better around Memorial Day.
Four weeks ago, the NotSpot Index stood at 29; this past week hit 37 -- more than a 25% degradation in service.
We’ve said before and we’ll say it again: Rebalancing is a manpower issue.

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